I am a carer

I am a carer

Services

Services

Services

Information for carers

Who is a carer?

A carer is anyone who helps and supports a family member or friend because of their long-term physical or mental illness, disability or frailty. 

Many people do not recognise themselves as carers.  They are parents, grandparents, children, partners, friends or neighbours doing what needs to be done to maintain the quality of life for those they are looking after.

Who is a parent carer?
Parent carers are parents or guardians who provide unpaid care to children and young people with special educational needs and disabilities from birth to age 25. For more information about the support services for Parent Carers from Sunderland Carers Centre click here
Supporting carers from different cultural backgrounds living in Sunderland
Click here to view our information for Supporting carers from different cultural backgrounds living in Sunderland.
Who is a care worker?

The word carer is often used incorrectly to refer to care workers.

Care workers are people who are in paid employment to provide care and support to people who need it.  It is important to make a distinction between carers and care workers.  Care Workers would not have the same rights as carers, but would have rights as employees.

Carers Rights

Care Act

The Care Act 2014 came into effect from April 2015 and replaced most previous law regarding carers and people being cared for. It outlines the way in which local authorities should carry out carer’s assessments and needs assessments; how local authorities should determine who is eligible for support; how local authorities should charge for both residential care and community care; and places new obligations on local authorities. The Care Act 2014 (England)

Children and Families Act

The Children and Families Act 2014 states that local authorities must take proactive steps to identify and support young carers in their area. Where it appears to a local authority that a young carer may have needs then they must carry out an assessment. Young carers or their parents can also request an assessment. The legislation refers to this as a ‘young carer’s needs assessment’. As a result, the act now gives young carers, young adult carers and their families stronger rights to be identified, offered information, receive an assessment and supported using a whole-family approach.

For further information on the Children and Families Act 2014 and the young carers assessment you can read the Children and Families Act briefing. Alternatively you can check out the Young Person’s Guide to the Children and Families Act 2014.

To read the full Children and Families Act 2014, click here.

It’s OK to ask for support

Contact us for free information, advice and guidance.

Call us on: 0191 5493768   Opening times: Monday to Friday 9am-5pm

Organisations like Sunderland Cares Centre believe it is very important for carers to recognise the caring role so they have access to the right information, advice and guidance and if appropriate, support to help them in the caring role.

Caring for a loved one can be exhausting, particularly for those who look after someone round the clock or those who balance caring with family life or their work. The demands of a caring role can therefore make it difficult for carers to look after their own health and wellbeing.

When you’re a carer, having the correct information at the right time can make all the difference. The Carer Contact team can provide information to support you in your caring role, or even if you would like to find out about the different groups or services we provide at Sunderland Carers Centre our Carer Contact Team can provide this information at first point of contact.

Sunderland Carers Centre is an independent voluntary organisation, our services are non-judgemental and impartial. We are registered as a charity and as a Network Partner of Carers Trust.

Sunderland Carers Centre offers a confidential information, advice and support service to carers throughout the City of Sunderland (including Houghton-le-Spring, Hetton-le-Hole, Easington Lane and Washington).

Local Support

Samaritans – free phone number 116 123

Sunderland City Council

wellbeinginfo.org provides information on where to get local advice and support.

Local Offer The Local Offer gives children and young people with special educational needs or disabilities and their families information.

Sunderland, Washington & Coalfields Parent Carer Council   SWCPCC members are a voluntary group who work in partnership with local, regional and national organisations to influence services and policies. They are all Parent Carers or Grandparents of children & young people aged 0-25 years who have Special Educational Needs or Disabilities.

National Support

Carers Trust
Can help you to maintain your own health and wellbeing, make your needs and voice heard and provide someone to talk to. They also run play and support schemes for young carers.

Carers UK
Provides expert telephone advice and support services, champions your rights and helps you find new ways to manage.

Care for carers 
Provides information about benefits, health trainer services, anti-bullying websites and adult education.

Self Referral to Sunderland Carers Centre

Carers can contact the Carers Centre directly themselves.

If you want to self-refer to Sunderland Carers Centre click here and complete our online referral form.

Workers from other organisations can also pass a carer’s contact details to the Carers Centre, if they have the carer’s permission. The Carers Centre will then make contact with the carer.

If you are a professional and want to make a referral on behalf of a carer and you have their permission to do so, please complete the online referral form by clicking here.

Independent Support
For information about independent support click here
Services we offer for carers
To view the services we provide for carers click here

care act

care act

Who is a Carer?

A carer is anyone who helps and supports a family member or friend because of their long-term physical or mental illness, disability or frailty.

Many people do not recognise themselves as carers. They are parents, grandparents, children, partners, friends or neighbours doing what needs to be done to maintain the quality of life for those they are looking after.

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