One to One Support

Carer Emergency Card

As part of our one to one service we can also support you to complete a carers emergency card application form.  The carers emergency contact card scheme is operated by Sunderland Care and Support.  It provides carers and the people they care for with an opportunity to plan in advance for emergencies and identify who the carer would like to contact in cases of emergency, when they are unable to care.  Once you have registered your details you will be given a pocket-sized card to keep with you, which will have a telephone number to ring in an emergency.  The card will also have a reference number, unique to you, for people to quote when contacting Care and Support.  The card will have no personal details about you on it.



Listening Ear

As a carer you can sometimes feel alone and need someone to talk to about your caring situation.  Sunderland Carers’ Centre can offer one-to-one support and a listening ear to carers.  Workers can speak to carers over the phone or meet them at the Carers’ Centre, in the carer’s own home or at another convenient meeting place.  If carers work during the day, workers can arrange appointments outside normal office hours.


Support at Meetings

Sunderland Carers Centre can accompany and provide support to carers at meetings with health, social care services and other agencies.  Examples of such meetings include assessments and reviews for the cared-for person.


Often all that a carer needs is pointing in the right direction with regard to one particular issue, we are able to help with this at the first point of contact.  As part of our signposting Service we arrange a follow up call to carers.


The Essence Service is provided by Age UK Sunderland and Sunderland Carers’ Centre.  The service aims to support people in the early stages of dementia and their carers, across all areas of the City of Sunderland.

Click here to view more information about Essence

Carer Assessments

Sunderland Carers’ Centre delivers carer’s assessments on behalf of Sunderland City Council for adult carers looking after another adult over the age 18. For more information on Carers Assessments please click here.

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